@import"https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&display=swap";.operator-dashboard{display:flex;height:calc(100vh - 60px);background:#f8fafc}.sessions-list{width:300px;border-right:1px solid #e2e8f0;background:#fff;padding:1rem;overflow-y:auto}.sessions-list h2{font-size:1.25rem;margin-bottom:1.5rem;color:#1e293b}.session-item{display:flex;align-items:center;padding:1rem;margin-bottom:.5rem;border-radius:12px;cursor:pointer;transition:all .2s;position:relative;background:#f1f5f9;color:#1e293b}.session-item:hover{background:#e2e8f0}.session-item.active{background:#3b82f6;color:#fff}.session-item.waiting{border:2px solid #ef4444}.session-item.unread{border:2px solid #ef4444;animation:pulse-alert 2s infinite}@keyframes pulse-alert{0%{border-color:#ef4444;box-shadow:0 0 #ef444466}70%{border-color:#ef4444;box-shadow:0 0 0 10px #ef444400}to{border-color:#ef4444;box-shadow:0 0 #ef444400}}.session-info{margin-left:.75rem;display:flex;flex-direction:column}.user-name{font-weight:600;font-size:.9rem}.topic{font-size:.75rem;opacity:.8}.alert-dot,.unread-dot{width:10px;height:10px;background:#ef4444;border-radius:50%;position:absolute;right:10px;top:10px}.chat-window{flex:1;display:flex;flex-direction:column}.chat-header{padding:1rem 1.5rem;background:#fff;border-bottom:1px solid #e2e8f0;color:#1e293b}.chat-header h3{margin:0;font-size:1.1rem}.messages-area{flex:1;padding:1.5rem;overflow-y:auto;display:flex;flex-direction:column;gap:1rem}.message{max-width:70%;padding:.75rem 1rem;border-radius:12px;position:relative}.message.user{align-self:flex-start;background:#e2e8f0;color:#1e293b}.message.operator{align-self:flex-end;background:#3b82f6;color:#fff}.message.bot{align-self:flex-start;background:#f8fafc;color:#475569;border:1px solid #e2e8f0}.sender{font-size:.7rem;opacity:.6;display:block;margin-bottom:2px}.input-area{padding:1.5rem;background:#fff;display:flex;gap:1rem;border-top:1px solid #e2e8f0}.input-area input{flex:1;padding:.75rem 1rem;border:1px solid #e2e8f0;border-radius:12px;outline:none}.input-area button{padding:.75rem 1.25rem;background:#3b82f6;color:#fff;border:none;border-radius:12px;cursor:pointer}.empty-state{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#94a3b8}.container{max-width:1200px;margin:0 auto}:root{--color-primary: #3b82f6;--color-primary-hover: #2563eb;--color-primary-light: #eff6ff;--color-surface: #ffffff;--color-background: #f8fafc;--color-text: #0f172a;--color-text-secondary: #64748b;--color-border: #e2e8f0;--color-error: #ef4444;--color-error-light: #fef2f2;--color-success: #22c55e;--msg-bot-bg: #ffffff;--msg-bot-text: #0f172a;--msg-user-bg: var(--color-primary);--msg-user-text: #ffffff;--font-family: "Inter", system-ui, -apple-system, sans-serif;--shadow-sm: 0 1px 2px 0 rgb(0 0 0 / .05);--shadow-md: 0 4px 6px -1px rgb(0 0 0 / .1), 0 2px 4px -2px rgb(0 0 0 / .1);--shadow-lg: 0 10px 15px -3px rgb(0 0 0 / .1), 0 4px 6px -4px rgb(0 0 0 / .1);--radius-md: .5rem;--radius-lg: 1rem;--radius-full: 9999px;--transition: all .2s cubic-bezier(.4, 0, .2, 1)}@media (prefers-color-scheme: dark){:root{--color-surface: #1e293b;--color-background: #0f172a;--color-text: #f8fafc;--color-text-secondary: #94a3b8;--color-border: #334155;--color-primary-light: #1e3a8a;--msg-bot-bg: #1e293b;--msg-bot-text: #f8fafc}}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-family);background-color:var(--color-background);color:var(--color-text);line-height:1.5;min-height:100vh;-webkit-font-smoothing:antialiased}#root{min-height:100vh;display:flex;flex-direction:column}.btn{display:inline-flex;align-items:center;justify-content:center;padding:.5rem 1rem;font-weight:500;border-radius:var(--radius-md);border:none;cursor:pointer;transition:var(--transition);font-family:inherit;font-size:.875rem;gap:.5rem}.btn-primary{background-color:var(--color-primary);color:#fff}.btn-primary:hover{background-color:var(--color-primary-hover);transform:translateY(-1px);box-shadow:var(--shadow-sm)}.btn-outline{background-color:transparent;color:var(--color-primary);border:1px solid var(--color-primary)}.btn-outline:hover{background-color:var(--color-primary-light)}.input-field{width:100%;padding:.75rem 1rem;border-radius:var(--radius-md);border:1px solid var(--color-border);background-color:var(--color-surface);color:var(--color-text);font-family:inherit;transition:var(--transition);outline:none}.input-field:focus{border-color:var(--color-primary);box-shadow:0 0 0 2px var(--color-primary-light)}.card{background-color:var(--color-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);border:1px solid var(--color-border);padding:1.5rem}@keyframes fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:fadeIn .3s ease-out forwards}